Sharing and Visibility Scenario
Acme Inc has currently got operations in 4 countries (US, UK, FR, Germany) which are set up as there own BU's. They are looking to expand into new regions and would like to set up a new BU called 'New Markets'. Each region has it's own, Heads of Sales, Service and Marketing. All BU's roll up to the HQ, based in the US. Provide a solution which meets the following sharing requirements
1. Each BU should only be able to see there own customer data within there region. Some customers may operate in multiple regions, the account managers for these regions should be able to see all data belonging to customer accounts.
2. Service Center employee should be able to access to all customer data.
3. Marketing users don't have access to any customer data except should only be able to check if the prospects they have created are already existing customers.
What are the optimal solutions for the three requirements above?
Account relationship sharing rules let partner community users access records for other accounts - I don't think they could be used in this scenario where country operations are business units rather than separate organisations
