Hello everyone!
I'm searching how to display a Next Best Action on a external website, is this possible?
The idea is basically to show a Product suggestion on a eCommerce website.
Down in the Posts I found the https://unofficialsf.com/building-your-own-next-best-action-front-end/ and I was wondering if this would work?
Because this only gets a recommendation by ID correct? Or can I get ALL recommendations, for the Client logged in the website, through Strategies I created?
Thank you!
1 comment
@David Bento, you can choose to fetch recommendations by strategy using this API - https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_nba_recommendations.htm. In the strategy itself, you can choose to return all relevant recommendations for the client.