Pardot Hard Bounce Cases
Hi All,
Here is an interesting piece of information for newbies on Pardot ( just like me ) -
Remove the hard bounce flag in Pardot by editing the email address on the prospect record and saving the record.
Useful link : https://help.salesforce.com/articleView?id=000269317&language=en_US&type=1
The follow-up question that arises from this article is associated to the Engagement Studios.
After hard bounce removal on a prospect, will the prospect be resume back to an Engagement Program which targets it by a dynamic list?
If not, how are such prospects handled?
Does the dynamic list remove the prospect from the list once they're marked as opted out or do not email?
If so, once they're opted back in they'll meet the criteria again and continue in the Engagement Studio from where they left the program initially.
