If you're like most brokers, you are busy, busy, busy and need tools that streamline data entry, make you more efficient, but most importantly, keep your data secure. Check out DataAmp on the appexchange. It's a free add-on, then you pay as you go for account and contact data. It feels like you have a research team at your disposal and it minimizes data entry and maximizes reporting. If you're already using it, share your experience here!