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B I
24 de abr. de 2019, 13:08
How are Marketing Cloud anniversary dates calculated?
This check is done with Journey Builder.

 

I'm looking to check if a date attribute is less than 30 days ago, anything greater than that is OK.

 

Which of these would work?

 

1) Date (Is On Or After) Today Minus 1 Month ?

 

2) Date (Is After Anniversary Of) Today Minus 1 Month ? 

 

3) Date (Is After) Today Minus 1 Month?

 

If anyone can clarify how exactly is the Anniversary calculated if there is a date value already, it would be much appreciated. 
1 resposta
  1. Deepali Kulshrestha (BarclaysTHchallengeMay22)
    25 de abr. de 2019, 08:39
    Hi BI,

     

    Please go through the given links:-

     

    - https://salesforce.stackexchange.com/questions/124495/sfmc-filter-activity-date

     

    - https://salesforce.stackexchange.com/questions/204076/automated-birthday-emails-sent-1-week-before-and-on-the-day-of-birthday?rq=1

     

    - https://salesforce.stackexchange.com/questions/215874/marketing-cloud-sql-birthday-date-smalldatetime-is-equal-to-today

     

    I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

     

    Thanks and Regards,

     

    Deepali Kulshrestha
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Sonia Polonio (Campaign Technical Lead na National Trust)
21 de jun. de 2023, 16:01
What single place in Content Builder would a marketer store CSS used in several Paste HTML Templates?
2 respostas
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Dan Brenner
23 de abr. de 2020, 15:58
How can I disable link tracking in Pardot emails?

I'm trying to confirm how to disable link tracking in Pardot emails.  The only details provided by Salesforce state:

 

Option 1: Remove http or https from the beginning of your link

 

Option 2: Surround the link with a <blockquote> tag

I wish the details provided by Salesforce/Pardot were more thorough, but hopefully this question will garner a more thorough response.

 

Issue with Option 1: if I simply remove "http" or "https" from the beginning of my link, I'm left with: "://domain.com" which breaks.  Perhaps they meant we need to removing "http://" or "https://" from the beginning of my link?  Please confirm.

 

Issue with Option 2: wrapping a link with <blockquote> disrupts the appearance of my link, especially if I have an image leveraging said-link, e.g., <blockquote><a href="link"><img src="image_path"></a></blockquote>.  Why would we wrap a link in a <blockquote> tag if this has the potential to disrupt the appearance of our link?
7 respostas
  1. Triana Jarman (MarCloud Consulting)
    22 de jul., 09:50

    In relation to the new French and Italian rules as of 2026, as it has been mentioned above, to disable email link tracking you will want to use text-only emails and remove the "https://" or "http://" from all your URLs. This will disable the link tracking AND the open tracking. 

     

    Note: for this specific use-case, you cannot disable the open tracking for an HTML email unless you go into your Pardot/MCAE settings, and there are some tickboxes now where you can turn Open and Link tracking on or off - but this will impact ALL emails. So if you still want to track opens generally, then for these two particular audiences where you do NOT have tracking consent, you can only send text-only emails. 

     

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Pratik Gurnani (Salesforce Solution Architect na VML MAP) perguntou em #Marketing Cloud
30 de set. de 2021, 16:33
Zoom integration with Marketing Cloud.

Can someone suggest the best step by step method to integrate Zoom with Marketing Cloud.

 

Like bring in registrant, attendee and Webinar details to Marketing Cloud from Zoom Webinars.

 

#Integration

6 respostas
  1. Morten Altar
    29 de jun., 12:10

    The approaches mentioned above (API + Automation Studio, webhooks, or middleware) are all valid. 👍 I'd just add a few considerations based on webinar setups I've seen over time.

     

    If Zoom is already a fixed requirement, I'd like @EDGAR Joes suggests, lean towards webhooks or scheduled API syncs over relying heavily on middleware logic/third party apps like Zapier. Keeping Marketing Cloud responsible for segmentation and journeys, while treating the webinar software as the source of engagement data, tends to be easier to maintain.

     

    If you're still evaluating the webinar platform itself, it's also worth looking at solutions with native Salesforce integrations (for example Univid) that can pass registrations, attendance, watch time and other engagement signals directly into the Salesforce ecosystem, instead of building/maintaining the integration yourself. That can reduce the amount of custom integration work over time, as things update and change.

     

    Curious what approach you ended up taking.

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Dirk Goelz (SPC Partners GmbH)
28 de jul. de 2016, 04:33
What means "tracking alias" in Marketing Cloud / edit email / link configurtaion?
4 respostas
  1. Pritam Shekhawat (PwC South East Asia Consulting)
    28 de jul. de 2016, 05:50
    For  marketers, it’s important to know where your contacts are clicking once your message hits their inbox. If you aren’t coding it correctly, you may not find statistics of who’s clicking on the text link vs. the corresponding image. For this we use Alias tags. Use unique alias names to tag each asset.

     

    See the example snippet below. This will allow the tracking to differentiate the point of click for your tracking needs.

     

    <a href="http://www.exacttarget.com" alias="Make This Unique" target="_blank" style="color: #000000;"> ExactTarget</a>
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Cecilia Trinh (Business Development Manager na Intrepid Networks)
16 de fev. de 2017, 18:53
MailChimp API is Unavailable
This email is being sent to our subscribers sparatically over the last few weeks. I've tried looking for help in salesforce and mailchimp with no luck.  I'm not a paying mailchimp customer so there's no "live person" to talk to. But I am a premier customer with salesforce. I placed a ticket and they said they were unable to help me. Someone on here must have come across this and know how to fix it? I appreciate your help.

 

The email context below with subject title: "MailChimp API is Unavailable"

 

Oops! It looks like the MailChimp API is unavailable for an unknown reason. Please check with MailChimp Support and try again later.

 

MailChimp For Salesforce
70 respostas
  1. Wyatt Oyler (VYE Consulting)
    18 de mai., 14:56

    I'm getting over 800 Emails within an hour about this issue, but then it stops. It's been happening twice now. Any idea what would cause that many triggers within an hour? 

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Shantanu Saha (Exam na Tata consultancy services)
21 de out. de 2024, 05:46

Northern Trail Outfitters is sending a welcome email to a new group of customers. When the marketer deploys the email, no one receive

Which configuration caused the send to fail?

Correct

  • (A)

  • Failure to choose the send classification
  • (B)

Two fields with 'EmailAddress data type 

  • (C)

  • Incorrect Sending Relationship

Which one is correct?

 

#Email Marketing

3 comentários
  1. Sumesh Sah (MindRuby Technologies LLP)
    29 de abr., 12:15

    Subscriber Key Mapping: When creating a Sendable Data Extension, you must define which field relates to the Subscribers > Subscriber Key. If you accidentally map a field that doesn't exist in All Subscribers, or if you fail to set this relationship at all, the "send" will find 0 valid targets and effectively fail to deploy.

     

    Correct answer is C - '

    Incorrect Sending Relationship.'

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Jurgen Nieuwenhuijsen (CTO na Get in the Ring)
16 de mai. de 2019, 08:51
What does "List: prospect removed from list" in the Engagement History mean?
Hi,

 

My users are looking at the Engagement History of Contacts in Salesforce (derived from Pardot) and notified me of the "List: Prospect removed from list" notion in the history. 

 

I cannot seem to find out what it means and whether or not the Contact (Prospect) has actually received this email. When checking the Email Report it seems like the Prospect received the email, but I don't understand why he has been removed from the "List" and which List they are referring to. When I check the dynamic pardot list that is used as recipient list of the Engagement Camapign, the Prospect is still on there. Who can help me out? 

 

Kind regards,

 

Jurgen

 

What does
10 respostas
  1. Khaing Lin Thaw (Canon IT Solutions Inc.)
    9 de abr., 01:32

    That's because after sending email, the prospect is no longer met with conditions of dynamic list or the prospect is no longer on the list at the time the email was sent.

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Sean Marsh (Lead Digital Designer na PeopleStreme)
11 de jan. de 2018, 05:40
Dynamic Content based on Assigned User
Hi, I'm REALLY struggling to populate our personalised emails with Dynamic Content that's triggered by Assigned User information.

 

All I need to achieve is a profile photo to show based on who's sending the email (assigned user), but there's no option in the Variations dropdown... no assigned user, no lead owner, no account contact, etc...

 

I'm using Pardot and syncing with Salesforce to send on behalf of 9 sales people, so I simply cannot create a template for each of them each time we send emails.
5 respostas
  1. Richard Plant (LTG)
    1 de abr., 09:43

    The support rep has been working on this for almost a decade now and there is still is no clean solution lol

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Christina Garcia
12 de mar., 22:38
Are we adding unsubscribe links to mass email list sends?

So we don't have Marketing Cloud, and we typically use HubSpot for marketing campaigns. However, our sales team likes to send mass emails via Salesforce to their book of business, and those emails do not contain an unsubscribe link. I feel like it's a weird grey area, and there is a lot of discourse in the office as to whether or not the link is needed. I would think mass email sends would need the link no matter what. Does anyone else have this issue? Are you guys creating restrictions for your teams in this instance to only send mass emails through your marketing platform and then non-commercial/ 1-to-1 emails only through Salesforce? I am at a loss at this point trying to figure out what is the best practice.   

2 respostas
  1. Mradul Srivastava (Pepsico)
    15 de mar., 14:22

    @Christina Garcia It is a recommended and safe practice to include the unsubscribe link in the email if it a bulk send, to avoid negative impact on deliverability or sender reputation. As a rule of thumb - any email that is not transactional in nature should contain an "unsubscribe" link.

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