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#Account0 discutindo

how to fix invalid record ID error? I'm trying to create engagement metrics in lighting record page, Connected campaigns is configured already.  Below is the error:

 

Error creating info component: Failed to initialize a component [An invalid record ID was supplied: 'undefined']

 

Does anyone know how to fix this?

 

Thanks in advance.

2 respostas
  1. 29 de jan., 03:05

    @SUNNY PATWA This isn't really helpful at all.  We get the same error simply when dragging the OOTB  Pardot (MCAE) "Engagement Metrics" component onto a Campaign Lightning Record Page.  There is nothing to "check" here, nowhere to enter ID's or anything configure, etc.  You're already on the Campaign record page in Lightning App Builder, so it should be inheriting/pulling the recordId from that page (which is a valid and active Campaign). Note also that the component itself seems to render fine -- it's just an error thrown in Lightning App Builder when dragging the component onto the page or refreshing the page. 

     

    I also tried manually removing every single Metric Type element in the component and resaving, and it still throws a single error (instead of one for each Metric Type):

      

    Error creating info component: Failed to initialize a component [An invalid record ID was supplied: 'undefined'] 

    D.error()@

    https://[OrgName].lightning.force.com/auraFW/javascript/REdtNUF5ejJUNWxpdVllUjQtUzV4UTFLcUUxeUY3ZVB6dE9hR0VheDVpb2cxMy4zMzU1NDQzMi41MDMzMTY0OA/aura_prod.js:1032:298

     

    eval()@

    https://[OrgName].lightning.force.com/components/builder_framework/visualEditorInfoComponentWrapper.js:2:175

     

    As I am not a developer, this is mostly gibberish to me... I'm a Salesforce Admin with MCAE admin access ('Marketing User' is checked on my Profile and I'm in the Account Engagement User profile and can access and admin Pardot without issues). 

     

    Instead of providing canned troubleshooting responses, can someone provide the actual root cause of this seeminly out-of-the-box Marketing Cloud Account Engagement (MCAE) component error in Lightning?

     

    @Deekshita M - Did you or anyone else here ever find the real root cause? 

     

    #AccountEngagement #Pardot B2b Marketing Automation #Pardot Lightning App #MCAE

0/9000

Good morning #Pardot #Marketing Cloud #Account Engagement (ex-pardot) my customer has this problem but I don't have access to control setup on production because is a bank and I can't access data on production enviroment:

- I create a campaign, with associated members (campaign members). I insert "Event Date" with status "Planned". The problem occurs regardless of whether the Status is "Planned" or "In progress".

- I add the campaign members by choosing a contact and confirm that I want to insert it in the new campaign

- I create a landing page and associate it with the campaign

- Once the landing page has been created, I can modify it in the builder by inserting rows, buttons, columns and pardot forms. Therefore, my landing page could have a title at the top, a footer at the bottom, and a central part composed of some fields that the recipient will have to fill in (fields obviously selected from those available)

- At this point I build the Form, which I will use in the body of the landing page, following this steps-> Content -> Form -> Add Form

- At this point I should select the campaign to match the Form to, but here I have the problem of not being able to select the campaign just created

 

From checks performed by my client, the connector appears to be enabled and active.

 

Could someone tell me the verification steps to perform to check the problem.

1 resposta
  1. 27 de mar. de 2025, 10:22

    Hi, please verify that the campaign is well set as 'active', and that the 'connected campaigns' feature is set on the connector. 

     

    If this answer fits your needs, please don't forget to validate it :)

0/9000
22 respostas
  1. 5 de mar. de 2024, 20:22

    I see the feature now, however when clicking on the Intelligence View button on the account tab I receive an error saying 'This page isn't available in Salesforce Lightning Experience or mobile app.'  Are further setups needed?

0/9000

Hi all,

 

Does anyone know what this error means? I'm updating the Account Owner via a Dataloader.

 

The new Account Owner User does have a valid email address and is Active

AccountTrigger: execution of BeforeUpdate

caused by: System.EmailException: SendEmail failed. First exception on row 0; first error: INVALID_EMAIL_ADDRESS, Email address is invalid: null: [toAddresses, null]

Class.AccountTriggerManager.processOwnerChange: line 31, column 1

Class.AccountTriggerHandler.handleBeforeUpdate: line 4, column 1

Trigger.AccountTrigger: line 4, column 1

Thanks!

 

#Dataloader #Account #Apex

8 respostas
  1. Manoj Nambirajan (Dell Technologies) Forum Ambassador
    26 de fev. de 2024, 09:44

    @Ola B help check few things

     

    1. Email address of the new account owner and if that email address is verified.

    2. any other automation you have which sends email upon account ownership change,.. and check if the recipient email address is verified

0/9000

Hey all

 

I am relatively newer to the Salesforce platform and looking for a way to incorporate specific client logos within the their account page within Salesforce Lightning. 

 

#Account  #Sales Cloud  #Salesforce Admin  #Lightning Experience

2 respostas
0/9000

Hello, 

 

Would you know of any valuable app that could replace the features of the Salesforce News since this was retired in October 23? 

 

#Account  #News  #AI

2 respostas
  1. 19 de fev. de 2024, 11:42

    The way it was initially built was not very useful. However it would be great to have something similar which with the help of the AI could provide the account owners with relevant news. 

0/9000

Create a URL-Driven Salesforce Activity Report!

This How-To will provide the foundation to generate any URL-driven report on any of your objects’ record pages. All this with the click of a button.

 

By implementing this feature, you can remove the Activities component from your Salesforce page layout, improving your record’s load time.

 

You can replicate what you will learn here in your contacts or your leads, and…given it’s a native Salesforce report, you can export it to Excel and send it to colleagues that don’t have access to your org.

 

Here's the Row-Level formula referenced in the video:

IF(ISBLANK(TASK_SUBTYPE), EVENT_SUBTYPE, TASK_SUBTYPE)

 

Watch it here: https://www.21knots.com/resources/url-driven-activity-report

Enjoy!

 

#Reports & Dashboards #URL #URL Hack #Account #Bar Chart

0/9000

Create a URL-Driven Salesforce Activity Report!

This How-To will provide the foundation to generate any URL-driven report on any of your objects’ record pages. All this with the click of a button.

 

By implementing this feature, you can remove the Activities component from your Salesforce page layout, improving your record’s load time.

 

You can replicate what you will learn here in your contacts or your leads, and…given it’s a native Salesforce report, you can export it to Excel and send it to colleagues that don’t have access to your org.

 

Here's the Row-Level formula referenced in the video:

IF(ISBLANK(TASK_SUBTYPE), EVENT_SUBTYPE, TASK_SUBTYPE)

 

Watch it here: https://www.21knots.com/resources/url-driven-activity-report

Enjoy!

 

#Reports & Dashboards #URL Hack #Account #Bar Chart

0/9000

Create a URL-Driven Salesforce Activity Report!

This How-To will provide the foundation to generate any URL-driven report on any of your objects’ record pages. All this with the click of a button.

 

By implementing this feature, you can remove the Activities component from your Salesforce page layout, improving your record’s load time.

 

You can replicate what you will learn here in your contacts or your leads, and…given it’s a native Salesforce report, you can export it to Excel and send it to colleagues that don’t have access to your org.

 

Here's the Row-Level formula referenced in the video:

IF(ISBLANK(TASK_SUBTYPE), EVENT_SUBTYPE, TASK_SUBTYPE)

 

Watch it here: https://www.21knots.com/resources/url-driven-activity-report

Enjoy!

 

#Reports & Dashboards #URL Hack #Account #Bar Chart

0/9000

Create a URL-Driven Salesforce Activity Report!

This How-To will provide the foundation to generate any URL-driven report on any of your objects’ record pages. All this with the click of a button.

 

By implementing this feature, you can remove the Activities component from your Salesforce page layout, improving your record’s load time.

 

You can replicate what you will learn here in your contacts or your leads, and…given it’s a native Salesforce report, you can export it to Excel and send it to colleagues that don’t have access to your org.

 

Here's the Row-Level formula referenced in the video:

IF(ISBLANK(TASK_SUBTYPE), EVENT_SUBTYPE, TASK_SUBTYPE)

 

Watch it here: https://www.21knots.com/resources/url-driven-activity-report

 

Enjoy!

 

#Reports & Dashboards #URL Hack #Account #Bar Chart

0/9000