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#Facebook1 debatiendo

Facebook campaign Offline Conversions.

How to report from Salesforce to Facebook campaigns on converted leads.

Not using Zapier but directly for security requirements.

Saw a movie describing a salesforce app but couldn't find it https://www.salesforce.com/video/1757499/

2 comentarios
  1. 4 ago, 5:39

    Before diving into the how, it's worth figuring out where in your sales process you actually want to count the conversion. Is it when the lead first comes in, when an opportunity gets created, or when an opportunity closes? And roughly how many leads are you getting per week? 

     

    The reason this matters is that Meta needs around 50 conversions per ad set per week to properly optimize (that's how it learns what your ideal lead looks like so it can go find more people like them). If you're not generating 50+ closed opportunities a week, feeding it deep-funnel events like "opportunity closed" means it doesn't get the volume it needs and your ads will never leave the Learning phase. 

     

    In that case you're usually better off sending the conversion much earlier, like when the lead first submits the form on your site.  

     

    That's where a tool like Converly comes in handy (I'm the founder). It listens for the form submission (it works with Salesforce web-to-lead forms, plus a heap of other third-party form builders) and sends that off to Meta as a conversion server-side via Meta's Conversions API. Much simpler to set up than a direct Salesforce integration, and there's a log showing whether Meta actually accepted each conversion so you're not left guessing. 

     

    If you genuinely do need to fire only on closed-won deals deeper in the funnel, that's a different build, so let me know and I can point you in the right direction there.

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Hello

 

I received a notice via email asking me to download the new version of Lead Capture available from November 15th. To date, the latest available version of the app is dated 2016.  Have any of you made this update?

 

#Salesforce Labs  #AppExchange #Appexchage Apps #Updates & Releases #Facebook

5 respuestas
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Hi 

From service console, our agents replied to a Facebook post using a  Message.  they get this error:

error.network.scope

 

Do you Know what's mean this error???

5 comentarios
  1. 14 jun 2022, 9:00

    Normally, this error is due to one of the following situations: 

    .

     #1. the user who added/authorized the FB account in Salesforce does not have the Admin role on the Facebook Business Page. (Some roles like Editor or Moderator give some level of advanced access to the page, allowing these users to add or reauthorize the page, but they do not comprise the full scope of required permissions for the page to work properly, so the error will occur at some point).

     .

    #2. The Second Factor of Authentication settings in the Facebook Business Manager and on the personal profile of that user are not consistent (2FA must be activated or deactivated in both instances).  

    .

    Ref. Error message "Error.network.scope" in Social Customer Service https://help.salesforce.com/s/articleView?id=000355575&type=1

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みなさま

初めまして、Re.Hatch株式会社の平野と申します。

掲題の件、皆様のお力をお借りしたく、投稿させていただきます。

 

◆実施したいこと

現在弊社でFacebookのリード獲得型広告を実施しており、毎日Facebookページにリードが流れてきております。

そのリード情報を自動でSalesforceのリードへ流し込みたいと思い、「Salesforce Lead Capture」をインストールして、設定をしております。

※Salesforce Lead Capture:https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000DrzmfUAB

 

◆つまづいているポイント

Lead Captureで新規タスクを作成しようとしているのですが、読み込みが始まるとそこから何時間も同じ画面となってしまい、タスクが実行されません。

同じ現象を乗り越えた方がいらっしゃいましたら、対策をご教示いただきたいです。

【読み込み中のまま先に進まない】Facebookリード獲得型広告のリードをSalesforce Lead Captureで流し込む

 

よろしくお願いいたします。

#Facebook Connect To Salesforce

#Facebook

#Facebook Lead Ads

#Salesforce Lead Capture App

#App Salesforce Lead Capture

5 respuestas
  1. Takaaki Motohashi (PERSOL CROSS TECHNOLOGY CO., LTD.) Forum Ambassador
    7 sept 2021, 4:52

    無料のアプリは(無料で使えるのはありがたいですが)メンテナンスがされず放置され最新版で使えない可能性があるのは本当に残念ですよね。。

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We created a picklist to put two values of products we sell, but when the value arrives in Salesforce, it appears with some differences.  Ex: New Value => new_value

 

Does anyone know the reason?  Because we use Salesforce Labs Lead Capture to generate Facebook leads but we don't know how to solve this problem.

 

#AppExchange #Salesforce Labs #Sales Cloud #Salesforce Admin #Admin Certification #Leads

2 respuestas
  1. Vuk Stajic (MVRK Inc.) Forum Ambassador
    20 jul 2021, 15:06

    Looks like it is bringing in the field API name if it is bringing it in lowercase with underlines.

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Can I create a Bot to answer in my facebook page chat?

1 comentario
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Hello Friends! I am having some trouble getting an auto responder email to send properly. The leads are coming from Facebook via a zap, and the zap creates the prospect in pardot and adds the prospect to a list. I then have an automation rule that runs for that list setting the same actions that would normally run as completion actions for the piece of gated content that people are filling out the FB form for (send email to prospect, change prospect score, add to campaign, change a few fields). All of the automation actions work properly, except for the email. When we tested this I saw that it appeared on the first test prospect's profile as sent, but the email we used for testing never received the message. The other test prospect we used didn't even have the email as sent on it's pardot profile. Is there something I'm missing on the automation maybe? Should I turn it to real time? (This form should be low volume for now) Any help is appreciated!

1 comentario
  1. 31 may 2021, 14:36
    Hi Michael! I build my zaps for FB the same way. I have noticed that sometimes the add to list doesn't seem to work the odd time, but not very often. I think when I looked into it in the past, it was because the person was a duplicate in the system and the other record had received the email; or the person had already run through the automation. I also added a custom field to my Pardot called FB LGF Zap and in my zap I'll put a value, such as Program A FB LGF and I'll add that to my automation rule criteria. I have my criteria be "member of the list OR that value". This typically has worked well for me. I have read about other people zapping to a pardot form handler instead. I'm thinking of exploring that idea because I like that it would appear in the Pardot activities. I have so many zaps that would need to be updated if I changed my approach, but I'm thinking I might give it a try. Just a thought. Following to see if anyone else has found an issue with sending the email with the add to list.
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Hi all,

I've been having problems with Facebook - my company profile would be mentioned in a public post from somebody and the comments to the post would appear in Social Studio but when I'd click on the comment to see it directly on Facebook, I would get the message that the content isn't available even though nobody deleted the post. Anybody else facing this problem? 

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Hi All, 

Has anyone found a solution for selecting a Thumbnail on Facebook or Instagram Video Posts without using a frame from the video? 

Thanks

2 comentarios
  1. 31 may 2021, 12:36
    Hi @Yash Mehta One thing that we do is that we put an image in the video (either at the beginning or the end) that we can use as the Custom thumbnail.
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Is there a way to connect Facebook Ad leads with Pardot? Can I use a form handler? I have content I want to promote to our facebook audience and then capture their form complete. Thank you.

7 comentarios
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