Hello Trailblazer Community,
I am completely locked out of my Salesforce Developer Edition org. Every time I attempt to log in, I am met with a core system internal server error page.
To make matters worse, I am completely blocked from getting help. When I go to Salesforce Support to open a ticket, there is no manual case creation option available
. The help portal forces me to use the Agentforce agent. Agentforce falsely claims and confirms that it has "submitted a case" for me, but no case number is generated, no confirmation email is sent, and no case is actually created. I am trapped in a loop where I cannot log in and cannot manually contact support.
Could a Salesforce Community Manager or Support Agent please review the backend logs for this platform exception and escalate this to the engineering team? Here is the exact error code from my login screen:
- Error ID: 1320266164-236886 (-1239726991)
I have already tried clearing my browser cache, utilizing an Incognito window, and testing alternative browsers, but the same server error persists. Any assistance in getting this logged internally would be greatly appreciated!
#TrailblazerCommunity #Salesforce #Support Ticket #Support #Service & Support #Developers Edition #Developer Edition Account
