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+400 points
Module
Knowledge Search Basics
Learn how search works in Salesforce Knowledge and customize your org for better results.
Add to Favorites
Add to Trailmix
~1 hr 10 mins
Search in Salesforce Knowledge
~15 mins
Incomplete
Choose the Best Search Options
~15 mins
Incomplete
Set Up Search Customizations
~20 mins
Incomplete
Make Better Decisions with Analytics
~20 mins
Incomplete
~1 hr 10 mins
Available on the following trail
Enhance Service Cloud with Lightning Knowledge