Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Entitlement Management for Lightning Experience
Module

Entitlement Management for Lightning Experience

Use entitlements to ensure your customers receive top-notch service.

Start
+800 points
Intermediate
Customer Service Professional
~1 hr 15 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Customer Service

Products

  • Service Cloud
+800 points
Intermediate
Customer Service Professional
~1 hr 15 mins
~1 hr 15 mins

Discover More