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Enhanced Omni-Channel: Quick Look
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Enhanced Omni-Channel: Quick Look

Elevate customer service with Enhanced Omni-Channel.

Start
+100 points
Foundational
Administrator
~5 mins

Skills you will gain

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  • Process Improvement and Optimization
  • Customer Service
  • Change Management

Products

  • Agentforce Service
+100 points
Foundational
Administrator
~5 mins
~5 mins

Available on the following trail

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