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CRM Analytics Customer Lifecycle Analytics
Module

CRM Analytics Customer Lifecycle Analytics

Use analytics templates to gather actionable insights from survey responses.

Start
+300 points
Intermediate
Administrator
~55 mins

Skills you will gain

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  • Research and Discovery
  • General Sales Practices
  • Data Visualization
  • Business Intelligence

Products

  • CRM Analytics
  • Salesforce Platform

Industries

  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
  • High Tech

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