Gather Insights with Salesforce Feedback Management
Gain insights into what your customers and users think and refine your customer feedback strategy.
+6,400 points
Intermediate
Administrator
~6 hrs 55 mins
+6,400 points
Intermediate
Administrator
~6 hrs 55 mins
+2,000 points
~1 hr 35 mins
hideHide 4 Units
+1,600 points
Module
Salesforce Surveys for Admins
Translate, automate, and evaluate your surveys with Salesforce Surveys.
~1 hr 5 mins
showShow 4 Units
+400 points
Project
Design and Distribute Surveys with Salesforce Feedback Management
Use Salesforce Surveys to follow-up with customers who contacted support via live chat.
~1 hr
showShow 4 Steps
+200 points
Module
Automated Survey Invitations with Flows
Use automation to enhance survey response rates and engage customers better.
~35 mins
showShow 2 Units
+300 points
Module
CRM Analytics Customer Lifecycle Analytics
Use analytics templates to gather actionable insights from survey responses.
~55 mins
showShow 3 Units
+200 points
Module
Boost Survey Responses with Salesforce Messaging Integration
Integrate messaging with Salesforce Feedback Management to maximize survey responses.
~30 mins
showShow 2 Units
+1,100 points
Module
Surveys Customized Thank You Page
Build interactive and personalized surveys with dynamic thank you pages.
~45 mins
showShow 3 Units
+600 points
Module
Matrix-Format Questions for Salesforce Surveys
Consolidate questions, improve the user experience, and optimize survey performance.
~30 mins
showShow 2 Units
~6 hrs 55 mins