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Set Up the Service Console
Project

Set Up the Service Console

Create a customized app to help support agents efficiently manage cases.

Start
+400 points
Foundational
Customer Service Professional
~1 hr

Skills you will gain

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  • Configuration Management
  • System Design and Implementation
  • Account Management
  • Business Operations
  • Customer Service

Products

  • Service Cloud
+400 points
Foundational
Customer Service Professional
~1 hr
~1 hr

Available on these trails

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