Skip to main content Free Agentforce workshops and AI Certifications: Learn more. Terms and conditions apply.
Einstein Classification Apps for Service
Module

Einstein Classification Apps for Service

Improve case data with predictive intelligence and save your support agents time.

Start
+300 points
Beginner
Customer Service Professional
~20 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • IT Automation
  • Personal Effectiveness
  • Predictive Artificial Intelligence
  • Business Intelligence

Products

  • Einstein
  • Service Cloud
+300 points
Beginner
Customer Service Professional
~20 mins
~20 mins

Available on the following trail