![](https://res.cloudinary.com/hy4kyit2a/f_auto,fl_lossy,q_70/learn/modules/omni-channel-lex/ccc4c464f7b98d66cdb210d6833bf12f_badge.png)
Omni-Channel for Lightning Experience
Route work to the right agent for the job and get a complete view of your contact center.
+2,100 points
Intermediate
Service
~1 hr 40 mins
+2,100 points
Intermediate
Service
~1 hr 40 mins
~1 hr 40 mins