Expand Agentforce Service with Digital Engagement
Engage with customers on their favorite communication platforms.
+1,000 points
Intermediate
Customer Service Professional
~2 hrs
Expand Agentforce Service with Digital Engagement
Badge
Modernize your customer support experience with an enhanced WhatsApp channel in Messaging.
+400 Points
~1 hr
Badge
Add phone support to deliver top-notch service backed by a third-party telephony provider.
+200 Points
~10 mins
Badge
Learn best practices for quickly implementing Partner Contact Center.
+100 Points
~20 mins
Badge
Learn how to make customer service smarter and easier with chatbots.
+300 Points
~30 mins
Discover More
Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.