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My Service Journey App: Quick Look
Module

My Service Journey App: Quick Look

Discover the tools and features you need to improve your customer service operations.

Start
+100 points
Foundational
Customer Service Professional
~5 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Research and Discovery
  • Business Operations
  • Customer Service
  • Business Solutions

Products

  • Service Cloud
+100 points
Foundational
Customer Service Professional
~5 mins
~5 mins

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