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TrailblazerDX, the ultimate AI learning event is heading back to San Francisco March 6-7, 2024.
and save 35% with code T24DEYE424.
Knowledge-Centered Service with Service Cloud
Handle customer requests using the Knowledge-Centered Service methodology.
Add to Favorites
Add to Trailmix
Get Started with Knowledge-Centered Service
Manage Article States
Set Up Lightning Knowledge for KCS Users
Optimize Article Search and Quality Audits
Use Evolve Loop to Improve Your Process
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Enhance Service Cloud with Lightning Knowledge