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Module

Knowledge Search Basics

Learn how search works in Salesforce Knowledge and customize search in your org for better results.

1 hr 10 mins

Beginner Admin

Units

In Progress

Search in Salesforce Knowledge

~ 15 mins
In Progress

Choose the Best Search Options

~ 15 mins
In Progress

Set Up Search Customizations

~ 20 mins
In Progress

Make Better Decisions with Analytics

~ 20 mins

General

Available on these trails

Keep Customers Happy with Service Cloud

Knowledge Search Basics

Units

Search in Salesforce Knowledge

Choose the Best Search Options

Set Up Search Customizations

Make Better Decisions with Analytics

Available on these trails