Module
Knowledge Search Basics
Learn how search works in Salesforce Knowledge and customize search in your org for better results.
1 hr 10 mins
Beginner
Admin
Units
In Progress
Search in Salesforce Knowledge
~
15 mins
In Progress
Choose the Best Search Options
~
15 mins
In Progress
Set Up Search Customizations
~
20 mins
In Progress
Make Better Decisions with Analytics
~
20 mins
General
Available on these trails
Enhance Service Cloud with Lightning Knowledge
Keep Customers Happy with Service Cloud for Salesforce Classic
