Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Innovation Customer Discovery
Module

Innovation Customer Discovery

Learn tactics for rapid research that will help you better understand your customers.

Start
+300 points
Foundational
Designer
~1 hr 5 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Research and Discovery
  • Business Strategy
  • Critical Thinking and Problem Solving
+300 points
Foundational
Designer
~1 hr 5 mins
~1 hr 5 mins

Available on the following trail