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Trail

Innovate the Salesforce Way

Learn methods to transform your customer experience and foster innovation at your company.

Start
+1,500 points
Beginner
Designer
~4 hrs 10 mins

Products

+1,500 points
Beginner
Designer
~4 hrs 10 mins
+300 points
Module

Innovation Basics

Cultivate the right behaviors and team to ignite innovation in your organization.

~40 mins
+300 points
Module

Innovation Project Definition

Define a problem that requires fresh thinking and scope your innovation project.

~45 mins
+300 points
Module

Innovation Customer Discovery

Learn tactics for rapid research that will help you better understand your customers.

~1 hr 5 mins
+300 points
Module

Innovation Ideation & Prototyping

Work as a team to generate and prioritize ideas and build rapid prototypes.

~50 mins
+300 points
Module

Innovation Solution

Learn how to craft a compelling solution story, business case, and implementation plan.

~50 mins
~4 hrs 10 mins