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Innovate the Salesforce Way
Trail

Innovate the Salesforce Way

Learn methods to transform your customer experience and foster innovation at your company.

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This Trail may include content that is only available in English. Learn More
+1,500 points
Foundational
Designer
~4 hrs 10 mins

Innovate the Salesforce Way

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Cultivate the right behaviors and team to ignite innovation in your organization.

+300 Points
~40 mins
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Define a problem that requires fresh thinking and scope your innovation project.

+300 Points
~45 mins
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Learn tactics for rapid research that will help you better understand your customers.

+300 Points
~1 hr 5 mins
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Work as a team to generate and prioritize ideas and build rapid prototypes.

+300 Points
~50 mins
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Learn how to craft a compelling solution story, business case, and implementation plan.

+300 Points
~50 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Business Strategy
  • Critical Thinking and Problem Solving
  • System Design and Implementation
  • Business Solutions
  • Product Management
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  • Business Strategy
  • Critical Thinking and Problem Solving
  • System Design and Implementation
  • Business Solutions
  • Product Management
  • Research and Discovery
  • Show Less