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Enhanced Omni-Channel: Quick Look
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Enhanced Omni-Channel: Quick Look

Elevate customer service with Enhanced Omni-Channel.

Start
+100 points
Foundational
Administrator
~5 mins
+100 points
Foundational
Administrator
~5 mins
~5 mins

Available on these trails

Skills you will gain

Complete the badge to build your expertise. Learn More

Skills

  • Process Improvement and Optimization
  • Customer Service
  • Change Management

Products

  • Agentforce Service

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.