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Meet our Class of 2026 Salesforce MVPs! Learn more.
Agentforce Service Assistant
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Agentforce Service Assistant

Use AI to provide reps with case summaries and resolution guidance grounded in your data.

Start
+700 points
Foundational
Administrator
~50 mins
+700 points
Foundational
Administrator
~50 mins
~50 mins

Available on these trails

Skills you will gain

Complete the badge to build your expertise. Learn More

Skills

  • Applications of AI
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • Productivity
  • Technical Support and Services

Products

  • Agentforce Service

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