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Agentforce Service Assistant
Module

Agentforce Service Assistant

Use AI to provide reps with case summaries and resolution guidance grounded in your data.

Start
+700 points
Foundational
Administrator
~50 mins

Skills you will gain

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  • Applications of AI
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • Productivity
  • Technical Support and Services

Products

  • Service Cloud
+700 points
Foundational
Administrator
~50 mins
~50 mins

Available on the following trail

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