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Introduction to Agentforce Contact Center
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Introduction to Agentforce Contact Center

Explore the agentic contact center with Agentforce.

Start
+300 points
Foundational
Administrator
~25 mins
+300 points
Foundational
Administrator
~25 mins
~25 mins

Available on these trails

Skills you will gain

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Skills

  • Automation
  • Customer Service

Products

  • Agentforce Service
  • Agentforce Voice

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.