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Meet Agentforce Contact Center
Trail

Meet Agentforce Contact Center

Learn to set up Agentforce Contact Center, integrate AI agents for routing, and analyze contact center performance.

Start
This Trail may include content that is only available in English. Learn More
+700 points
Foundational
Administrator
~1 hr 5 mins

Build Your AI-Powered Contact Center

+700 Points
~1 hr 5 mins • 3 Steps
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Introduction to Agentforce Contact Center

Explore the agentic contact center with Agentforce.

+300 Points
~25 mins
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AI Integration for Agentforce Contact Center

Build AI-powered agents for seamless and automated voice support in your contact center.

+200 Points
~20 mins
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Agentforce Contact Center for Service Reps and Managers

Empower service reps and supervisors with Agentforce Contact Center.

+200 Points
~20 mins

Skills you will gain

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Skills

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