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+100 points
Module

Agentforce: Quick Look

Discover how Agentforce helps employees perform business tasks more efficiently.

~10 mins
+400 points
Module

Agents and Agentforce Basics

Learn how to set up and use the default AI agent for CRM.

~40 mins
+100 points
Project

Quick Start: Agent Actions

Bring Flow automations into conversational AI with Agentforce actions.

~20 mins
+100 points
Module

Prompt Builder: Quick Look

Use Prompt Builder to create generative AI experiences in your user workflows.

~10 mins
+400 points
Module

Prompt Builder Basics

Learn how to create prompt templates and use them in your orgs.

~35 mins
+100 points
Project

Quick Start: Prompt Builder

Create and test a prompt template for summarizing support cases with generative AI.

~20 mins