Education Cloud Consultant Training and Certification Guide
Learn how to implement Education Cloud solutions
Education Cloud Academy for Consultants
Free training and certification prep course for Education Cloud Consultants
Exam Guide - Salesforce Certified Education Cloud Consultant
Information you need to help you study and prepare for the exam.
Education Domain Expertise (19%)
This section is 19% of the exam.
Education Domain Expertise - Study Section
Study these links for Education Domain Expertise (19% of the exam).
Administer Education Data Architecture (EDA)
Learn the basics for implementing Education Data Architecture.
Distributed Marketing Features
Learn to send branded, personalized messages to customers with Distributed Marketing.
Salesforce, Gmail, and Google Calendar Integration
Track customer interactions and work deals directly in Gmail and Google Calendar.
Approve Records with Approval Processes
Ensure that critical records are reviewed by the right people at the right time.
Quick Start: CRM Analytics
Get to know CRM Analytics by building and sharing a data exploration app.
Get Started with Service Cloud for Lightning Experience
Improve the productivity of your customer service team by moving your org to Lightning Experience.
Campaign Basics
Learn how to organize and track marketing efforts with the full potential of campaigns.
Customize a Sales Path for Your Team
Guide your reps during the sales process and make them more productive.
Education Cloud Apps, Settings. . . (22%)
This section is 22% of the exam.
Education Cloud Apps. . . Study Section
Study these links for Education Cloud Apps, Settings, etc. (22% of the exam)
Implementation Strategies (18%)
This section is 18% of the exam.
Implementation Strategies - Study Section
Study these links for Implementation Strategies (18% of the exam).
Salesforce Agile Basics
Discover how Salesforce became agile and revolutionized product development.
Drucker School—Organizational Change Leadership
Stay competitive with the Drucker principles for driving change within your organization.
Solution Design (19%)
This section is 19% of the exam.
Sales Cloud Basics
Grow your business, boost productivity, and make smart decisions with Sales Cloud.
Service Cloud Basics
Supercharge your agents with omni-channel tools and an intelligent service platform.
Integration and Data Management (17%)
This section is 17% of the exam.
Integration and Data Management - Study Section
Study these links for Integration and Data Management (17% of the exam).
Identity Basics
Secure your org so users can log in once to access a variety of apps, orgs, and services.
Analytics (5%)
This is 5% of the exam.
Reports & Dashboards for Lightning Experience
Visualize key business metrics in real-time using Lightning Experience.