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+400 points
Module

Financial Services Cloud Data Modeling

Structure your financial services data with objects, fields, and relationships.

~25 mins
+200 points
Module

Financial Services Cloud for Users

Learn the basics of working in Financial Services Cloud and watch your productivity soar.

~25 mins
+2,200 points
Trail

Learn to Work in Financial Services Cloud

Get a comprehensive view of your financial services customers so you can better meet their needs.

~2 hrs 10 mins
+3,500 points
Trail

Connect with Customers Using Financial Services Cloud

Use Financial Service Cloud features to collaborate with your customers.

~7 hrs 35 mins
+200 points
Module

Record Rollups in Financial Services Cloud

Help financial advisors and wealth managers gain a holistic view of client portfolios.

~25 mins
+300 points
Module

Interaction Summaries in Financial Services Cloud

Use Interaction Summaries to capture and share structured meeting notes.

~50 mins
+400 points
Module

Action Plans in Financial Services Cloud for Admins

Set up Action Plans to deliver consistent and compliant client engagement experiences.

~55 mins
+400 points
Module

Action Plans for Financial Advisors in Financial Services Cloud

Use Action Plans to boost team collaboration and productivity.

~1 hr
+200 points
Module

Experience Cloud Sites in Financial Services Cloud

Learn about Experience Cloud sites, enable them in your org, and create your first site.

~30 mins
+500 points
Module

Mortgage Mastery with Financial Services Cloud

Deliver connected customer experiences with mortgages in Financial Services Cloud.

~35 mins
+2,000 points
Module

Client Management with Financial Services Cloud

Understand households, manage accounts, and track interactions with your customers.

~1 hr 45 mins
+400 points
Module

Intelligent Referrals and Scoring with Financial Services Cloud

Prioritize relationships across lines of business with referral management.

~1 hr 15 mins
+500 points
Module

Branch Management in Financial Services Cloud

Manage your branches and track their performance with Branch Management.

~1 hr 5 mins
+1,900 points
Trail

Inspire Customer Loyalty with Financial Services Cloud

Discover how Financial Services Cloud helps you deliver personalized wealth management.

~4 hrs
+400 points
Module

Disclosures and Consent Management in Financial Services Cloud

Capture, manage, and track consent to deepen customer trust.

~50 mins
+200 points
Module

Financial Services Cloud Release Readiness

Learn about the Salesforce release cycle and how to prepare your org for a new release.

~30 mins
+300 points
Module

Financial Deal Management in Financial Services Cloud

Manage the entire lifecycle of a financial deal with compliant role-based sharing.

~35 mins
+600 points
Module

Insurance for Financial Services Cloud Admin Essentials

Deliver connected customer experiences with the insurance platform.

~1 hr 30 mins
+1,500 points
Trail

Deliver Personalized Insurance Service with Financial Services Cloud

Manage, track, and automate customer interactions with Financial Services Cloud

~3 hrs 30 mins
+400 points
Module

Insurance for Financial Services Cloud Admin Advanced Features

Optimize your Insurance for Financial Services Cloud setup with advanced configurations.

~1 hr 15 mins
+400 points
Module

Compliant Data Sharing in Financial Services Cloud

Share confidential client data in a secure and compliant manner.

~1 hr 10 mins
+400 points
Module

CRM Analytics Administration for Financial Services Cloud

Use intelligent insights to help your clients meet their financial goals.

~50 mins
+300 points
Module

Service Process Studio for Financial Services

Design and launch seamless service processes to deliver great customer service.

~40 mins
+300 points
Module

Actionable Segmentation for Financial Services Cloud

Segment customer profiles and design personalized outreach programs.

~40 mins
+9,500 points
Superbadge

Financial Services Cloud Specialist

Demonstrate your mastery of FSC fundamentals through implementation configuration.

~10 hrs