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25 hrs 6 mins
Time to complete Trailmix
Week 0 - Course Pre requisites badge
Task – 2 hrs 45 mins

Week 0 - Course Pre requisites

Watch the Demo, Complete the Trail and Prepare the org for exercises
Get on the Road with Field Service Lightning badge

Get on the Road with Field Service Lightning

Learn how Field Service Lightning can help you manage all the moving parts of a successful field service center.
Week 0 - Refresh Service Cloud Knowledge badge
Task – 3 hrs 15 mins

Week 0 - Refresh Service Cloud Knowledge

Refresh your Service Cloud Knowledge
Service Cloud for Lightning Experience badge

Service Cloud for Lightning Experience

Set up customer service for your business.
Products, Quotes, & Contracts badge

Products, Quotes, & Contracts

Configure price books, templates, and contracts to help your sales reps sell products.
Entitlement Management badge

Entitlement Management

Deliver on the promise of great service to your customers with rules you create.
Week 1 - Introduction badge
Task

Week 1 - Introduction

Course Material is structured as follows - Watch, Read and Hands on
Week 2 - Scheduling & Optimization badge
Task

Week 2 - Scheduling & Optimization

Course Material is structured as follows - Watch, Read and Hands on
Week 3 - Inventory Management & Mobile badge
Task

Week 3 - Inventory Management & Mobile

Course Material is structured as follows - Watch, Read and Handson
Reference badge
Task

Reference

Reference Section - Previous recordings, Reference Guides, Release Highlights, where to go for additional content.
Trailmix complete!
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