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Admin Beginner badge
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Admin Beginner

Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.
Learn CRM Essentials for Salesforce Classic badge
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Learn CRM Essentials for Salesforce Classic

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.
Company-Wide Org Settings badge
Module

Company-Wide Org Settings

Learn about search, regional settings, multiple currencies, and user interface controls.
User Management badge
Module

User Management

Set up users and control how they can view or edit your business data.
Data Security badge
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Data Security

Control access to data using point-and-click security tools.
Reports & Dashboards badge
Module

Reports & Dashboards

Build real-time reports and charts to visualize key business metrics.
Products, Quotes, & Contracts badge
Module

Products, Quotes, & Contracts

Configure price books, templates, and contracts to help your sales reps sell products.
Service Cloud Basics badge
Module

Service Cloud Basics

Deliver extraordinary customer service with multi-channel support.
Knowledge Search Basics badge
Module

Knowledge Search Basics

Learn how search works in Salesforce Knowledge and customize search in your org for better results.
Community Cloud Basics badge
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Community Cloud Basics

Use Community Cloud to connect with your customers, partners, and employees.
Sales Productivity badge
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Sales Productivity

Boost rep productivity with an activity timeline and integrated email.
Quick Start: Reports & Dashboards badge
Project

Quick Start: Reports & Dashboards

Create a report and dashboard to visualize your Opportunities.
Create Reports and Dashboards for Sales and Marketing Managers badge
Project

Create Reports and Dashboards for Sales and Marketing Managers

Track key business information for your stakeholders with reports and dashboards.
Process Automation badge
Module

Process Automation

Save time across your org by using our point-and-click tools to automate repetitive business processes.
Salesforce Mobile App Basics badge
Module

Salesforce Mobile App Basics

Collaborate with your teammates on the go with the Salesforce mobile app.
Outlook Integration badge
Module

Outlook Integration

Help reps track customer interactions and work their Salesforce deals directly in Outlook.
AppExchange App Strategy badge
Module

AppExchange App Strategy

Identify the tools and technologies needed to build your AppExchange app.
Business Administration Specialist badge
Superbadge

Business Administration Specialist

Brighten up a new business unit with the Salesforce tools the team needs to succeed.
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