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Admin Beginner

Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.
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Learn CRM Essentials for Salesforce Classic

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.
Company-Wide Org Settings badge

Company-Wide Org Settings

Learn about search, regional settings, multiple currencies, and user interface controls.
User Management badge

User Management

Set up users and control how they can view or edit your business data.
Data Security badge

Data Security

Control access to data using point-and-click security tools.
Reports & Dashboards badge

Reports & Dashboards

Build real-time reports and charts to visualize key business metrics.
Products, Quotes, & Contracts badge

Products, Quotes, & Contracts

Configure price books, templates, and contracts to help your sales reps sell products.
Service Cloud Basics for Salesforce Classic badge

Service Cloud Basics for Salesforce Classic

Deliver extraordinary customer service with multi-channel support.
Knowledge Search Basics badge

Knowledge Search Basics

Learn how search works in Salesforce Knowledge and customize search in your org for better results.
Community Cloud Basics badge

Community Cloud Basics

Use Community Cloud to connect with your customers, partners, and employees.
Sales Productivity badge

Sales Productivity

Boost rep productivity with an activity timeline and integrated email.
Quick Start: Reports & Dashboards badge

Quick Start: Reports & Dashboards

Create a report and dashboard to visualize your Opportunities.
Create Reports and Dashboards for Sales and Marketing Managers badge

Create Reports and Dashboards for Sales and Marketing Managers

Track key business information for your stakeholders with reports and dashboards.
Lightning Flow badge

Lightning Flow

Automate processes for every app, experience, and portal with declarative tools.
Salesforce Mobile App Basics badge

Salesforce Mobile App Basics

Collaborate with your teammates on the go with the Salesforce mobile app.
Outlook Integration badge

Outlook Integration

Help reps track customer interactions and work their Salesforce deals directly in Outlook.
AppExchange App Strategy badge

AppExchange App Strategy

Identify the tools and technologies needed to build your AppExchange app.
Business Administration Specialist badge

Business Administration Specialist

Brighten up a new business unit with the Salesforce tools the team needs to succeed.
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