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Learn About Trailhead and Salesforce
Trail

Learn About Trailhead and Salesforce

Get familiar with Trailhead and the Salesforce platform.

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This Trail may include content that is only available in English. Learn More
+1,300 points
Foundational
End User
~2 hrs 20 mins

Learn About Trailhead and Salesforce

+1,300 Points
~2 hrs 20 mins • 4 Steps
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Your Guide to Trailhead

Find your way around Trailhead and start learning today.

+100 Points
~5 mins
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Trailhead Playground Management

Create hands-on orgs, practice your Salesforce skills, and complete Trailhead challenges.

+700 Points
~1 hr 30 mins
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Salesforce Values: Quick Look

Learn how Salesforce helps your business build stronger relationships with your customers.

+100 Points
~5 mins
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Agentforce 360 Basics

Learn how Agentforce 360 connects humans and agents to deliver faster, smarter outcomes.

+400 Points
~40 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Business Solutions
  • Community and Social Work
  • Employee Training
  • Self-Development
  • Business Strategy

Products

  • Agentforce 360 Platform
  • Data 360

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.