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Get Started as a Salesforce Business Analyst
Trail

Get Started as a Salesforce Business Analyst

Explore the skills that make Salesforce business analysts effective business partners.

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This Trail may include content that is only available in English. Learn More
+1,800 points
Foundational
Business Analyst
~2 hrs 5 mins

Get Started as a Salesforce Business Analyst

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Learn what Salesforce business analysts do and the skills they need to succeed.

+100 Points
~5 mins
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Learn what Salesforce admins and business analysts do, and how their roles are different.

+100 Points
~5 mins
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Explore fundamental skills that drive successful projects.

+400 Points
~35 mins
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Discover the importance of user stories and learn how to write them.

+200 Points
~15 mins
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Learn how to effectively present to executives.

+300 Points
~15 mins
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Use process mapping to improve business processes.

+300 Points
~15 mins
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Improve your skills as a business analyst with pro tips from the experts.

+400 Points
~35 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Business Analysis
  • Communication
  • Business Intelligence
  • Process Improvement and Optimization
  • Process Engineering
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  • Business Analysis
  • Communication
  • Business Intelligence
  • Process Improvement and Optimization
  • Process Engineering
  • Product Management
  • Self-Development
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