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DHAM Group

This group is dedicated to success collaboration between the DHAM Group and Salesforce.

⭐️⭐️⭐️ Eagle eyes - Performance monitoring powered by Event Monitoring ⭐️⭐️⭐️ 

This new SalesforceLabs free AppExchange is for the Centre of Excellence, and definitely worth look at!

Eagle eyes is a solution to provide performance insights across the stack of your Salesforce application. We use Event Monitoring logs and add derive use cases that a performance engineer typically cares about. Eg. which layer of the application is taking time? Is it my database, my apex, my apex callout? It provides you insights into quick hotspots as well as gives actionable recommendations on the optimizations you can consider for your org to make it more performance. This is a perfect tool for someone who is looking to visualize EM logs in a very prescriptive way. It also provides benchmarks and thresholds to let you know how close you are to hitting a limit.

Check out the link to the AppExchange to learn more.

 

Eagle Eyes Performance Monitoring

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📣 architect.salesforce.com 📣 

Our new home for Salesforce architects is now available in Beta, and is already filled with lots of resources to help you design, deliver, govern and build a roadmap.

Among the very interesting assets you can find, I'd like to point out some great Architects Decision Guides, such as building forms or managing automations. 

 

@Christopher Busuttil 

Salesforce Architect Portal

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⭐️⭐️⭐️ Measuring Success and Adoption  ⭐️⭐️⭐️ 

Lightning reports and dashboards are your first easy option to track measures related to performance, adoption and usage. 

 

For Service, the "Preconfigured Service Cloud Dashboard" package will give your executives, service managers, agents, and other team members useful insights into performance and the customer experience. This is a must-have.

 

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMpgxUAD

Demo video: https://youtu.be/0UNmL3IU9U4

 

For Sales, we also released last year the "Preconfigured Sales Cloud Dashboard" package too: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkREUA1.

 

Other highly recommended packages from SalesforceLabs (free):

 

For Service:

 

For Adoption, Usage and Data Quality:

 

For Sales:

@Christopher Busuttil Please share with your team!

 

@Mark Massouh 

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⭐️⭐️⭐️ New Salesforce Developer Tooling Learning Map ⭐️⭐️⭐️ 

One more Learning Map to add to your bookmarks! This one is for Developers.

This new map will help you and your teams understand the different development processes and tools and decide what best fits your project and team. 

 

Thanks,

Peter

@Christopher Busuttil @Mark Massouh 

Salesforce Developer Tool Learning Map

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Hi @Christopher Busuttil Please find attached the deck that I presented last week.

 

Meeting Summary 

  • Release & Updates
  • Security & Trust
  • Upcoming Webinars & Events
  • Lightning
  • Tech Updates
  • Helpful Information 
  • Thought leadership
  • Trailhead & Learning

Regards,

Peter

@Mark Massouh 

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⭐️⭐️⭐️ Admin Best Practices-Prepare for Important Changes to Your Org with Release Updates ⭐️⭐️⭐️

Hi DHAM Team!! To get ready for the Salesforce releases, I recommend you watch this 29 minutes webinar. You will learn about the new Release Updates page in setup, which is your first place to go to learn about important Salesforce changes that will impact your org. You will understand the Release Updates page, the types of updates you might encounter, and learn how to make a plan to make updates to your org.

 

Admin Best Practices for Release Updates

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🌞🐳  Summer ’21 website, Trailhead module and more 🐳🌞

We are proud to introduce the release website as the one-stop-shop to see what’s new in each release. There, you will find the top features by product area, access to demo videos, and assets to support you in release adoption.

https://www.salesforce.com/products/innovation/summer-21-release/

 

We are also excited to share the Trailhead module for Summer '21, worth another 1.000 points!

 

https://trailhead.salesforce.com/en/content/learn/modules/summer-21-release-highlights

 

Do you want to see short demo videos of the new features? It's on our YouTube channel:

 

https://www.youtube.com/playlist?list=PLpR3ykCk9ieh7Thbb_HHZBcxNSJDI40ep.

 

For the admins, we also share here the Summer '21 Feature Matrix in Excel format.

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