Could you please help me understand how we will be able to use the Tier field in reports? where this Tier field would be available. @Kayvaan Ghassemieh https://help.salesforce.com/articleView?id=sf.pardot_einstein_key_accounts_set_up.htm&type=5
1 answer
You can access Tier data through custom reports. You can build a custom report type with the following object relationships: AI Record Insights (A) -> AI Insight Values (B) -> AI Insight Reasons (C)
We'll also publish an article about that.
