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Grants Management (SFDO Product)

Grants Management gives foundations and nonprofits who disburse awards and grants a simple way to track, manage and deliver funding programs.

Hi everyone. After years of appearing on our Experience Site without issue, our "Community Manage Collaborators" button has disappeared from our site.  

 

What currently appears in our Website Builder: Manage Collaborators Button Is unavailable

 

 What should be appearing: 

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Funding Request Collaboration is currently enabled at Custom Metadata, as well: 

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We did notice that our "Grants Management" Permission Set Feature License has been disabled - but none of the users who were previously assigned that permission set were actively publishing or working on the site, as of late.  

 

Thank you to anyone can help resolve this issue!

2 answers
  1. Dec 4, 2025, 5:13 PM

    Yes, what @Taz B said is correct. This is specifically part of the grants management (managed package) product released in 2020 that does require annual subscription to use. So if you no longer pay for grants management licenses, this will no longer function. You should see something like this when you go into company settings, under Permission Set Licenses - it doesn't matter if they were ever assigned, but not having them means you no longer have the grants management product subscription. 

     

    Yes, what said is correct. This is specifically part of the grants management (managed package) product released in 2020 that does require annual subscription to use.

     

    If you check your active contracts, you should see grants management as a product (either unlimited or enterprise edition). If you no longer see this, then that's why the collaborate button is missing. If you are still paying for the product and not able to use that feature - open a support case for nonprofit products. Hope that helps!  

     

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Hello Community,

 

I am hoping somebody can shed some light on an implementation question/concern that I have. My client has a new Nonprofit Cloud org with Grantmaking. We assumed that Grantmaking would have everything we would need to run a basic 'grants management' solution. However, we soon found out that the 'Manage collaborators' functionality is part of the 'Grants Management installed package'. So just the fact that we have to install a separate package after having a 'Grantmaking' org provisioned was a surprise at first. After installing the 'Grants Management' package I see that we also get OFM with it. This means we now have 2 versions of all of the 'Funding' objects such as Programs, Disbursements, Requirements etc.

I am wondering what the guidance or best practice is in this situation? Do we just not enable 'Grantmaking' in setup and go with the continued use of OFM for those objects? Has anyone else been faced with this dilemma yet? Any additional concerns around the use of Person Accounts with OFM if we take the OFM path?

 

Thanks in advance for your help :)

4 answers
  1. Apr 29, 2024, 7:44 PM

    Ah, yeah, that's not yet a feature in grantmaking. Or it's very manual = add instructions to have grantee reach out to grants team at the foundation to create a user and add to the "team" to collaborate on the same application via the online portal. :)

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In the Grants Management custom metadata type, there's a field for "Grant Review Portal URL". The help text says "The URL of the Review object in the portal", but I'm not at all clear what that actually means. Product documentation doesn't really help either: "Enter your Grant Review Portal URL.". I assume this is what's used to build the URL to be sent to a reviewer, but I haven't found the magic formula (and so far neither has SF support). Can someone help? Thanks. 

4 answers
  1. Mar 12, 2025, 9:09 PM

    To be honest, we have never used that before and haven't had an issue with any of the reviewer portals or workspaces we have set up on the portal. Most of our clients use the same portal for grantees and reviewers, but reviewers have an extra permission set that enables them to see the review object and review workspaces.  

     

    Like Ryan said, I'm pretty sure it's just the "mydomain.my.site.com/grants" or a different portal prefix if you created a separate external reviewer portal.  

     

    I imagine like the invite email template coded in visualforce, that there is a variable in the email template for reviewer assignment that references that metadata to merge in the url. 

     

    Hope that helps @Natalie LaRocca!

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On August 12 at 2 pm ET/11 am PT, we’re getting together admins, users, contributors and appreciators of the community-developed Outbound Funds Module (OFM) on its 5-year anniversary of passing security review (being a Salesforce validated app). Come meet your peeps, share stories of great implementations, hear creative use cases and… discuss possible futures for a community-developed and supported grants management system.

 

This is the first in a possible series of meetups to support and advance the OFM product and community. Join us and play a part in ensuring there are high-quality, open-source apps available to nonprofits and foundations taking a platform-based approach to success with Salesforce. 

For the sharing portion of the agenda we are looking for volunteers that are willing to share their stories, so if you are interested and willing to be featured during that part of the agenda, please let us know in the comments below.

 

To Register, please use the following link to get a calendar invite and Zoom link. [Register]

 

Thank you to my fellow co-hosts for making this happen, @Shari Carlson, @Nick Lindberg, @Brian Pickett, @Kim Schaefges and @Judi Sohn!

 

@Salesforce Commons & Sprint Events @Foundations User Group @Grants Management (SFDO Product)

3 comments
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Hello:

 

I'm curious if anyone has decided to migrate to the new Nonprofit Cloud for Grantmaking from FC? We're looking to speak with others as we're considering NPC as our replacement solution. 

4 comments
  1. Jul 2, 2024, 12:15 PM

    @Kymberli Feng @Shari Carlson thanks for your responses! I'll take you up on your offers to talk to your contacts who are migrating from fc to NPC grantmaking. You can email me directly at abadger@conservation.org

     

    I think we're interested in understanding more about both the core product and what the transitioning period/timeline has been like. 

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I'm running into errors when trying to use the Manage Collaborators button and the Invite Collaborators button and then from the perspective of the person who was invited to collaborate. Errors pop up and when the invited user clicks on the View Invitation button, then clicks on the Accept button, there's another error which tells the user to contact the person who invited them. When that user logs in, they can't see the application/grant record. Also, back in Salesforce for internal users, the status of that invite remains as Sent even through the invited user clicked on the Accept button. I've been digging through GM documentation as well as through the community and Known Issues and I don't see any resolutions or help. Has anyone else experienced this and able to resolve?

3 answers
  1. May 21, 2024, 12:32 AM

    Hello!

     

    I'm having the same issue. Did you ever find a solution by chance?

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Calling all help with Grant Management Funding Request Collaboration, Cannot get the Community Manage Collaborators button to appear for Community users (does appear for admin in the community). Have been through the profile with a fine toothed comb, added all available permission sets but nothing! The frustrating thing was this was working! but has stopped. 

1 answer
  1. Apr 30, 2024, 9:27 PM

    I am having the exact same issue, hopefully someone knows!

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Excited to share our whitepaper on Salesforce grant management systems (GMS). The whitepaper compares features and functionality across Outbound Funds Module, Nonprofit Cloud for Grantmaking, and a custom Salesforce solution. Our goal is to inform and educate, ultimately help folks make the right-fit decision that matches their organizational needs. 

 

@Foundations User Group

@foundationConnect

@Outbound Funds Module (SFDO Product)

@Nonprofit Cloud for Grantmaking

@Grants Management (SFDO Product)

@Nonprofit Hub

2 comments
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Hi Experts,

 

We have installed the grant management module in our org, and we want to leverage the grant management funding program portal. We have two funding programs: one is used for organizations to apply for funds, and the other one is used for individuals to apply for funds. 

I want to know if the grant management portal can be used for individuals to apply for funds?

 

@Outbound Funds Module (SFDO Product)@Nonprofit Release Readiness @Nonprofit Hub

2 answers
  1. Apr 8, 2024, 2:59 PM

    Has anyone configured a flow for a program that funds either individuals or organizations? I can see how to do a 1:1 mapping, but ideally I would like to have a single flow that initially asks whether this is an individual funding request, or on behalf of an organization, then calls the appropriate flow via a subflow. That seems doable but I haven't gotten it to work, and would appreciate any help from someone who has figured it out. Thanks!

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1 comment
  1. Mar 21, 2024, 3:56 PM

    @Ursula Stewart - There's a strong track record of Foundations using the Outbound Funds Module (OFM) as the architecture for full-featured, flexible GMS solutions. Would you share more insights into why that route is not discussed in your recent blog post (?).

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