Group SaaSy | Discussion | Salesforce Trailblazer Community

Feb 26, 2018, 6:08 PM

Implementation Partner Question Checklist.docx

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Partner Checklist
Top Partners on the AppExchange
Asia Pacific Partners
Considerations when hiring a Salesforce Partner
Validate if an active Salesforce Certification exists (by name)

Key Considerations
1. Leverage the above checklist.
2. Which Partners have been engaged if any at your company? Talk to folks internally to see how it went. Ask for an introduction to recommended partners.
3. What is most important - cost, speed of delivery or quality?
4. Ask about timing of when they can complete the project by (not just start it).
5. If it goes over budget, when and how will they tell you. Will they pay if it goes over budget?
6. Where are their consultants located that would be doing the work? 7. Ask to meet the team personally before selecting a partner. Make sure they are certified! http://certification.salesforce.com/verification
8. Ask for customer references and check with those folks to see learning lessons and overall how it went.
9. Inquire in Success Community Groups (i.e. Sales, Service) to see which partners others have used.
10. Be careful to note who replies back. It may be a partner trying to earn business.

Contact your Salesforce account team with any issues or concerns.

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