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Lightning App Builder

This group is for customers and partners who are using the Lightning App Builder. App Builder can be used to create pages and customize the experience for Lightning Experience and the Salesforce mobile app. It's a forum for customers to provide feedback, requirements and share ideas. Customers may also leverage this group to collaborate with each other on best practices. This group is maintained and moderated by a salesforce.com employee(s). The content received in this group falls under the official Forward Looking Statements. Please also see our official Salesforce Customer Community Terms of Use
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Hi Salesforce Community,

I’m working in Lightning Experience and I have multiple Lightning Record Pages for the same object (using different Apps / Record Types / Profiles as needed).

I need to display the same field with a different label depending on which record page the user is viewing. Example:

  • On Record Page A, show field label as “Agent Reference”
  • On Record Page B, show the same field label as “Consultant Ref”

I know the standard field label is global for the object, and if I change it, it changes everywhere.

My question:

 

What’s the recommended way to show a

custom label per page for the same field on different record pages?

What I’ve tried / considered:

  • Different record types (but field label still stays the same)

 If anyone has best practice guidance (I would like try native salesforce option other than LWC), I’d really appreciate it.  

 

Thanks

1 answer
  1. Feb 24, 6:16 AM

    Hello @Trupti Labhasetwar

     

    You can’t natively show different labels for the same field on different Lightning Record Pages for the same object. The field label is global and stays the same across layouts, apps, record types, and pages.  

     

    The only time different labels are possible is through translations based on user locale. If users have different languages set, you can translate the field label so each locale sees a different name, but this won’t work for different pages with the same language.  

     

    If you just need a different display label on another page, a common native workaround is to create a formula field that references the original field and give it the alternate label. You can place the original field on one page and the formula field on another. This works well but is read-only, so it’s not suitable if users must edit the value in both places. 

     

    I hope this helps

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Hi, I have added the delete button onto the actions of my lighting page, but it's not showing up.  Any suggestions for how to proceed? 

 

Thanks!  

I'm having trouble adding the delete button onto my lightning page.  Can you help?

 

 

5 answers
  1. Feb 20, 2:06 PM

    Hi Laura in order to delete a activities (Events) the user must have the following on top of Edit and Delete Tasks:

    • Be assigned to the activity, OR
    • Be above the user assigned to the activity in the role hierarchy, OR
    • Have the “Modify All” object-level permission in the related record, where the sharing model for that record is “Controlled By Parent,” OR
    • Have the “Modify All Data” permission
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3 answers
  1. Sep 5, 2025, 6:39 PM

    Salesforce’s availability SLA is basically 99.9% uptime or better

    • That means about 43 minutes of downtime per month (or ~9 hours per year).
    • In practice, Salesforce often hits closer to 99.99% uptime, which is about 4 minutes per month (~1 hour per year).
    • You can always check your instance’s real-time and historical status at trust.salesforce.com or status.salesforce.com.
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I am receiving this error message when I attempted to change the assignment from an App default to a App, Recordtype, Profile assignment. 

 

I deleted all cache and cloned the lightning record page but I am still getting the error. 

 

Receiving error after changing Assignment Type from App default to Profiles.

 

 

1 answer
  1. Jan 20, 4:54 PM

    @Luke Jeanlouis

    This usually happens because the Lightning page or the permission assignments are still tied to the old assignment type.  

     

    quick workaround :

    1. Make sure the Profile you’re assigning has access to all components on the Lightning page.
    2. If using Record Type + Profile, confirm the Record Type exists and is assigned to that Profile.
    3. Clear browser cache and do a hard refresh in Salesforce.
    4. If the page was cloned, ensure the cloned page is activated for the same app/record type/profile combination.

    Often, re-activating the page for the correct Profile & App combination fixes the error.

    If this helps, you can mark it as accepted.

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 I’m setting up Service Cloud Voice with Amazon Connect (Salesforce-provisioned) and I’m stuck with an agent access issue. I’ve created an agent user in Salesforce and verified that the Profile is Service Cloud, the AC Demo Service Console app is assigned and visible on the profile, and the user has the required permission sets (Contact Center Agent and Service Cloud Voice Permission Set) along with the Service Cloud Voice User permission set license. The user is also successfully added to the Contact Center as an agent. However, when I log in as this agent, I still cannot see or access the AC Demo Service Console

from the App Launcher, while the admin user can access it without issues. I’ve already checked app assignment, profile visibility, and permissions, but the agent still gets insufficient access / cannot see the console. Is there anything specific to Service Cloud Voice or console apps (like navigation items, default app settings, or agent-specific requirements) that I might be missing?  

 

 

service console not visible to agent

 

 

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