Customer Success Forum

Are you looking to drive innovation at your organization, but don’t know where to get started?

Look no further! Attend "Driving Innovation Using Community Cloud" on Wednesday, Oct. 5 @ 4:30PM in the Hilton’s Imperial Ballroom B to discover the latest Cloud Services offering that leverages the Salesforce Platform to drive innovation. Learn from Salesforce experts on ways to drive engagement – from idea conception, to management, to release - to become an innovation engine!

#CloudServicesDF16 #Community Cloud #Strategic Projects

Enroll for this Session HERE!

Check out Cloud Services Workshops and Ask the Experts 1-to-1 consultations in the Campground at Moscone South!

Registration full? No problem! First come, first serve walk-ups are available. Seating is limited.

#CloudServicesDF16 #HOT #Asktheexpert 

Are you an #AwesomeAdmin attending #DF16? Looking for some great admin session suggestions? Then look no further!

Get the inside scoop on workshops, breakout sessions, and Circles of Success! Check out our Cloud Services for Admins trail below.

Reference our Cloud Services blog for a deeper dive into our varying session experiences: https://sfdc.co/bFfI2x

#CloudServicesDF16  #DF16Circles

Great news: agenda builder for Dreamforce ’16 is live! If you have previously bookmarked Cloud Services (or any other) sessions, now’s your chance to register. Click the below link to reserve your spots today.

This year, with over 100 Cloud Services sessions to help you along your Salesforce journey, there’s an activity for everyone. Whether you’re just beginning with Salesforce or are ready to kick things up a notch and go further, we have the resources to fit your every need. #CloudServicesDF16 #Agenda Builder 

Agenda Builder - Register NOW

Are you attending Dreamforce for innovation and transformation inspiration? Want to avoid scouring Agenda Builder for relevant sessions? Then look no further!

Check out our Cloud Services Transformation Trail to discover the breakouts, keynotes, and special events that will satisfy all of your transformation inspiration needs.

Reference our Cloud Services blog for a deeper dive into our varying session experiences: https://sfdc.co/bFfI2x

#CloudServicesDF16  #TransformationTrail

Do you feel overwhelmed when defining key brand differentiators and communicating value to potential customers? Ever wonder how companies with seemingly identical products and services individualize themselves from their industry counterparts?

The answer may surprise you… Customer experience has overtaken price and products as the key brand differentiator. Attend "Deliver World Class Customer Experience from the Inside Out, Faster" this year at Dreamforce to discover the key considerations in providing a flawless customer experience. Learn how you can save time, money, and effort! Topics include automation through consoles and macros, workflows to manage case escalation, and dashboards to visualize key metrics.

#CloudServicesDF16

Click Here to Bookmark Session Today!

Ever wonder what it takes to be a CMO? Join us at Dreamforce 2016 to hear from IDG CMO, Josh London, and a panel of Salesforce experts about 3 key factors CMO's must consider to build and execute a successful digital marketing strategy.

Avoid missing out on this awesome breakout session by bookmarking “CMO Imperative: Data, Technology, and People” today!

#CloudServicesDF16

CMO Imperative: Data, Technology, and People

JOIN OUR NEW SALESFORCE TECH LOUNGE SERIES - Launching in EMEA this September!

Register here: https://attendee.gotowebinar.com/rt/5831780362974694404

This special online series will allow you to spend an hour with a Salesforce Product Expert and talk about specific topics and themes. Register for each session that interests you; with two sessions per month you will have lots to choose from!

Our September line up:

Sept. 14th: Reporting Basics 

In this introduction session, we’ll be covering the basics of report creation, as well as filtering, grouping and bucketing data, including summary and matrix reports. We’ll also cover best practices on sharing and designing for efficient performance. This webinar will help you lay the foundation for our advanced analytics session coming up in this Tech Lounge series.

Sept. 28th: Process Builder

In this webinar, you’ll get a technical overview of the powerful new Salesforce Lightning Process Builder capabilities and learn how to create processes using a convenient visual layout and point-and-click efficiency, build your whole process in one place rather than using multiple workflow rules, Process Builder best practices, Summer’16 enhancements.

Cloud Services helps you realize the full potential of Salesforce, and maximize your ROI. Curious to know where you can find us at Dreamforce 16?  Make sure to check out our webpage to get all the details! Explore our breakout sessions, Circles of Success, and other helpful resources.  #CloudServicesDF16

Cloud Services at DF16 Webpage