We are creating a new profile for some users in another region and i would like them to see records that relate to their region only
I have created a sharing rule when OWD (case) is private
However, these users are still able to see the list view they are not members of.
What am I missing please?
#Salesforce Admin #Service Cloud
3 answers
, To ensure restriction I went to the Profile of users that need restricting and unchecked 'view all and modify all' . Once I refreshed the Sharing settings worked as expected.
Thank you again
