Hi, If we have our Einstein Activity Capture set to a 2 way sync between Outlook to Salesforce, and someone adds a contact to an event from a few months ago, is it going to send out an old invite to someone? Thanks!
1 answer
Yes, with Einstein Activity Capture 2-way sync, adding a new attendee to an old Outlook event can potentially trigger an updated calendar invite email to that person, depending on how Outlook/Exchange handles meeting updates. Salesforce itself does not send the invite, but the synced calendar system may treat it as a meeting update and notify the added attendee.
To avoid accidental emails, it’s best to test with an internal user first or disable attendee notifications temporarily before updating older events.
