I would like to know how to take a backup/export of email messages in a tabular format (rows and columns), similar to Excel or CSV format.
Currently, the backup is getting saved as the complete email content instead of structured column-wise data.
Could you please guide us on how to export the email messages in a proper tabular format?
1 answer
Divya Chauhan Forum Ambassador
Hello @Shobana R
You can export Salesforce email messages in a proper tabular format (CSV/Excel) by treating EmailMessage (or EmailMessage‑related objects) as a regular Salesforce object and exporting it via Reports or Data Export / Data Loader, rather than as unstructured attachments or blobs.
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