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I would like to know how to take a backup/export of email messages in a tabular format (rows and columns), similar to Excel or CSV format.

Currently, the backup is getting saved as the complete email content instead of structured column-wise data.

Could you please guide us on how to export the email messages in a proper tabular format?   

1 answer
  1. Divya Chauhan Forum Ambassador
    May 18, 4:45 AM

    Hello @Shobana R

     

    You can export Salesforce email messages in a proper tabular format (CSV/Excel) by treating EmailMessage (or EmailMessage‑related objects) as a regular Salesforce object and exporting it via Reports or Data Export / Data Loader, rather than as unstructured attachments or blobs. 

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    Exporting newsletter emails | Salesforce Trailblazer Community

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