Hi, I have one dashboard tab contains tabular format with 21 columns & 76000+ records approx.
I have configured export all extension to this tab & it's working fine at desktop level but in tableau server blank excel sheet downloading.
Q. do we need to restrict records count with filter and then only export all button works?
Q. is there any other way to do configuration fix at tableau server level ?
Hi there Veera,
The issue of the "Export All" extension working on Tableau Desktop but failing on Tableau Server with a blank Excel file is likely due to data size limitations, server permissions, or performance constraints. Since the dataset contains 21 columns and over 76,000 records, Tableau Server may be hitting memory or timeout limits, preventing the export. To troubleshoot, first, try reducing the number of records using filters and test if the export works. If a smaller dataset exports successfully, the issue is likely related to server resource constraints. Additionally, ensure that the extension is enabled in Tableau Server settings, and check if the Trusted Sites List includes the domain hosting the extension. Server security policies may also restrict data exports, so verifying the Data Interactivity permissions is essential. Another possible cause is browser cache issues, so testing in a different browser or clearing the cache might help. If the problem persists, checking Tableau Server logs for errors related to export failures could provide insights. As an alternative approach, you can use Tabcmd to export data programmatically, bypassing the extension's limitations. If you need further assistance in debugging Tableau Server logs, I can guide you through the process.
tabcmd export "WorkbookName/SheetName" --csv -f "output.csv"
Thanks
Deepak
If it Helps, Please mark it Best and upvote to help others
