We are currently using MCAE (Pardot) and Salesforce CRM for email communications. Our concern is how to leverage Salesforce Analytics Studio reports to display click‑through details.
Is there a way to pull click‑through data from emails sent via MCAE (Pardot) into Analytics Studio reports? If this is not directly available, what methods can be used to send click data for display in Salesforce reports?
Alternatively, is there an option to download click details through the SMTP server method?
Hi @Selvasubha R, I made a CRM Analytics dashboard which reports on email metrics such as opens and clicks. This was created using a Pardot dataset. Would that be of use to you? I don't have an option to create reports in CRM Analytics so don't know how the creation would differ.
