Hello all
I need help for Clear Trailhead. Please help me.
I never counldn't amend assets on the Trailhead "Manage Customer Asset Amendments(
Managing Customer Asset Amendments in Revenue Cloud)" with error message "1 of the assets selected could not be amended. Review the row-level errors on the asset transaction line editor for more details."
How can I get amend assets.
1 answer
Hi @Hiraoka Taichi - Try these steps :
- App Launcher > Quotes > New Quote
- Name it whatever you like
- Account For Quote = Stradella Sonora
- Status draft
- In the new Quote > Browse Catalogs > Service Catalog > Add 10 qty of API Access Premium > Save Quote
- In the same Quote (wait for the Quote line item to appear, make sure it is 10 qty) > Dropdown arrow in top right > Create Order
- Create Single Order > Finish
- Click the new Order as it appears, or go back to Stradella Sonora Account > Related > Orders and find the new order under the related list and click into it
- Note the Order Products here should have start date and end date relative to today's date
- Click the dropdown arrow in the top right of the Order page > click Activate Order
- Go back to tradella Sonora Account page, click Assets and look for a new 'API Access Premium' item in the Managed Assets list. Note again the Lifecycle dates are relative to today's date, not from 2025 (expired)
From here go back to the trail and continue to Renew the new API Access Premium line item we just created.
This worked for me just now, I found that creating a new order or new asset was not enough, it had to originate from a new Quote.
- App Launcher > Quotes > New Quote
