CRMA Mass Action is not showing actions

Question

Hi Team,

I am trying to configure Salesforce CRMA mass action. However, I am not able to select the action name in "Salesforce Actions" column. (Please check screenshot attached)

I can perform action by clicking on the record but not by clicking on mass action.

Please let me know if I'm missing something

Roman Michalik · Accepted Answer

Additionally, make sure to have the desired action available on the list view layout.

Harshvardhan Patil · Answer

Hi  @Manoj Kumawat https://trailblazers.salesforce.com/profileView?u=0053A00000FSu1GQAT , Thank you for the help and guidance, it really helped to understand concept.  @Roman Michalik https://trailblazers.salesforce.com/profileView?u=0053000000AKudoAAD  Adding action under list view action was missing link due to that It was not showing in CRM Analytics. Thank you for cruicial suggestion.

CRMA Mass Action is not showing actions

* CRM Analytics (fka Tableau CRM) *

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