Hi! Can someone help with private Tableau app in Slack? We have Tableau Server and aren't allowed to install the official Tableau app for Slack, so we created a private one. However for Data alerts, it adds some raw text underneath (as attached), which we'd like to remove, but don't know how. Has anyone had issues like this and fixed it?
We have our Tableau Server ver 2024.2 hosted on Linux in AWS. Could that play any role?
#Tableau Server #Slack
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The raw text appears because your private Slack app is showing Tableau’s alert message as-is, without proper formatting. Tableau doesn’t provide a way to remove it. The fix needs to be done on the Slack app itself.
In Tableau Server, data alerts sent to Slack include some hidden links and metadata (like Edit alert, Manage alerts, Remove me, etc.). When you use the official Tableau Slack app, these are formatted nicely and mostly hidden. But with a private Slack app, Slack doesn’t fully format the message — so it ends up showing:
- Raw links
- Extra text like </#/site/...>
- Backend alert URLs
Possible workarounds:
1: Improve your Slack app formatting
- Update your Slack app to use proper message formatting (Block Kit)
- Strip out unwanted fields/links before displaying
2: Use a middleware
- Send alert → process it → clean message → send to Slack
