I am using automated actions for cadences i have setup a very basic entry criteria for testing so when lead email = Specific value (My personal email for testing). If i create a Lead it triggers the automated action if anyone else creates a lead it does not. However they can add the lead to the cadence manually. Ive asked salesforce support but currently been waiting 5 days for an answer. Cheers guys.
3 answers
Can you also make sure if user has the folder access in which you have saved your cadence?
Also, you can check if you see anything in debug logs!