Hello,
I created a large tableau dashboard in tableau public, uploaded it, I then had it embedded on a webpage. I made edits to it, uploaded it again, in an attempt to update the Dashboard with the new changes.
On my personal computer, the Dashboard reflects the final edits online. In the embed, and in most cases where I link people to the dashboard, they see the first page in it's ORIGINAL form. Without my edits.
This is driving me somewhat crazy. I even tried saving the dashboard under an entirely new name, and uploading it again, someone who looked at my original dashboard still sees the original version, and not the revised version, when I link them to it.
It seems like something is being cached wrong by Tableau Public's servers. What really gets me is that the Tableau Public Webpage indicates that I updated the page TODAY, but the dashboard does not show any of my edits, from today!
Is there any workaround for this issue?
Thank you!
Hi Michae,
This can often happen if you publish while somebody has the view open on their browser - the Server will be maintaining the 'original' view while at the same time its been updated - lets call this Schrodingers visualisation.
This will auto-resolve when the server flushes its memory - usually this is overnight but if you are on your own server, then you can just restart it (obviously not applicable on Tableau Public).
In the first instance - if you republish the viz with a new name, and then point to that, this will resolve the issue immediately. You might need to do this if you need to immediately repoint away from the old visualisation (I'm thinking this is the reason why you are republishing).
In the second instance - wait overnight and the viz will refresh anyway.
HTH
Peter
