I have buit a dashboard that contains only metrics buit with Tableau Pulse.
I need to download that dashboard as an image or PDF and send it via Mail.
The problem I have is that when I try to download the dashboard as an image or as a PDF, the Pulse metrics are not apperaring in the downloaded image. The dash is shown as blank.
If I set a subscription for the dash, the same thing happens. The image shown in the mail is blank.
Is this a bug? Or are there extra stepts I need to make when configurating the dashboard.
Thank you!
@Ciprian Hagau
Hi, this is an issue for some time, where objects like web objects, dashboard extensions, viz extensions and it seems pulse object is also affected too.
I would recommend you two things to confirm:
a. Create a support case:
https://help.salesforce.com/s/articleView?id=001537695&type=1
https://www.tableau.com/support/case
b. You may create an idea for this on the Salesforce Idea Exchange: https://ideas.salesforce.com/s/post
A similar idea:
If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.
Regards,
Diego Martinez
Tableau Visionary and Forums Ambassador
